Bristol Computer Support make every effort to fix your computer problems remotely. The methods we select are tried and tested. The solutions are secure, as long as you allow us to set strong passwords and follow procedures to limit access.

We have paid for a system called SPLASHTOP. It comes in two versions that use. For long term contract customers we can install a program, allowing to remote in whenever you need us.

For other "one off" clients, we use a system called SOS, where you run the program, let us have the 9 digit code, and we have temperay access only.

Remote support is very efficient and reduces the carbon footprint. One of our engineers will talk you through a remote solution from one of the links on the right hand side of this page. So lets get started, please contact us now if you need a quick fix or quote to resolve an issue...

Remote Support typically is a small computer program that is installed. It allows another computer on the network or the internet to see the screen and drive the mouse and keyboard. You can explain the issue and watch as the engineer deals with the issue. This only works when the internet is available.